THE PRANA ACADEMY

Privacy Policy

Effective Date: 10/31/2024

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book our wellness services.

1. Information We Collect

We collect certain personal information when you interact with us, including:

• Personal Details: Name, email address, phone number, and any other contact information you provide.

• Wellness Information: Information submitted through our Wellness Assessment & Intake Form, including your health goals, medical history, medications, and prior wellness experiences.

• Technical Data: Information about your device, IP address, and website usage patterns, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for purposes including:
  • To provide, manage, and personalize our services.
  • To process and confirm bookings through our third-party partner, Pensight.com.
  • To enhance our services based on user feedback.
  • To communicate with you regarding your sessions, special offers, or other information you have requested.

3. Sharing Your Information

We respect your privacy and only share your information as follows:

  • With Third-Party Service Providers: We use Pensight to manage bookings and process some of your data as needed to facilitate service delivery. Pensight maintains its own privacy policy, which we recommend reviewing.
  • Legal Requirements: We may disclose your information if required by law, or in response to legal requests, or to protect our rights.

4. Data Security

We take reasonable measures to secure your personal information. However, no transmission method over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to, correction, or deletion of your information.
  • Restricting or objecting to certain processing activities.
  • Withdrawing your consent to processing (where consent is required).
  • To exercise these rights, please contact us at thepranaacademy@gmail.com.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to understand your preferences, improve user experience, and analyze website traffic.

7. Third-Party Links

Our website may contain links to other sites, including Pensight, where bookings are processed. Please review their privacy practices, as we are not responsible for their policies or content.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or relevant laws. The updated version will be posted on this page with the effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, , please contact us at:
thepranaacademy@gmail.com